Last updated: January 25, 2026
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Billing or payment information (processed securely by third-party providers)
- Information submitted through contact forms, newsletter sign-ups, downloads, registrations, or purchases
We may also automatically collect non-personal information, such as:
- IP address
- Browser type and device information
- Pages visited, time spent on the site, and referring URLs
This information helps us understand how visitors use our website and improve our services.
How We Use Your Information
We may use your information to:
- Provide and manage our services, content, programs, and offerings
- Communicate with you, including responding to inquiries and providing updates
- Process payments and transactions
- Send marketing and educational communications (you may unsubscribe at any time)
- Improve website performance and user experience
- Comply with legal, regulatory, or contractual obligations
Email Communications & CASL Compliance (Canada)
In accordance with Canada’s Anti-Spam Legislation (CASL), we only send commercial electronic messages when:
- You have provided express or implied consent, or
- We are otherwise permitted to do so by law
You may withdraw your consent at any time by:
- Clicking the “unsubscribe” link included in our emails, or
- Contacting us directly using the information below
We do not sell or distribute your email address to third parties.
Legal Basis for Processing (GDPR – European Union)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:
- Your consent
- The performance of a contract
- Compliance with a legal obligation
- Our legitimate business interests, provided those interests do not override your rights and freedoms
Your GDPR Rights
If you are subject to GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to processing of your data
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
Cookies and Tracking Technologies
We use cookies and similar technologies to analyze traffic, improve functionality, and support marketing efforts. You may disable cookies through your browser settings; however, some features of the website may not function properly.
Third-Party Services
We may share your information with trusted third-party service providers that assist with:
- Email communications
- Payment processing
- Analytics and marketing tools
These providers are contractually required to safeguard your information and use it only for authorized purposes. We do not sell, rent, or trade your personal information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of those changes.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: info@thecoachablerealtor.com
Website: thecoachablerealtor.com